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Refund & Cancellation Policy

Effective Date: 09/04/2026

1. Subscription Billing

Coaching services are billed on a weekly basis unless otherwise stated.

2. Cancellation

You may cancel your coaching subscription at any time.

  • Cancellations must be made before the next billing cycle
  • Once cancelled, no further charges will be applied
  • Access to coaching continues until the end of the current billing period

3. Refunds

We do not offer refunds for:

  • Change of mind
  • Partial use of a billing period
  • Missed sessions or lack of engagement

4. Exceptional Circumstances

Refunds may be considered at our discretion in cases such as:

  • Medical issues preventing participation
  • Service failure on our part

5. Failed Payments

If a payment fails:

  • Access to coaching services may be paused
  • We may attempt to reprocess payment

6. Contact

For billing or cancellation enquiries, contact enquiries@pbrun.coach.

© 2026 PB Run Coaching. All rights reserved.

PB Run Coaching provides running coaching, training plans and general fitness guidance. Coaching is not medical advice. Please seek advice from a qualified health professional before beginning a new training program, particularly if you are injured, pregnant, returning from illness, or have a medical condition.

Coach: Liz Elton
Athletics Australia Licence / Accreditation No: [Licence Number]

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